“Talking is healthy.” In a classic TV ad campaign for BT from many years ago, Bob Hoskins said as much. He was correct, without a question. But how frequently does productive conversation take place at work? Even when we have the greatest of intentions, obstacles might arise, translation errors can occur, or it sometimes seems like no one is paying attention. Business success may be greatly impacted by communicating your ideas clearly and concisely as well as by engaging in uplifting, fruitful conversations.
1. Listen, listen, and listen
The desire of people is to feel heard. Rather than drafting your reaction, pay close attention to what the other person is saying. In order to avoid misconceptions, seek clarification. ,s a, to the most the, to the most the to the, at the and, to the of the the One communication at a time is another crucial point. This means that you shouldn’t send a text message or reply to an email while you are on the phone with someone. The other person will be aware that she is not receiving your whole attention.
2. Body language matters
For in-person meetings and video conferencing, this is crucial. Make sure you come across as approachable by using open body language. You should therefore avoid crossing your arms. Additionally, maintain eye contact to show that you are paying attention to the other person.
3. Be brief, yet specific
Practice being succinct but specific in both written and vocal communication so that the other person can grasp what you are trying to express. Additionally, while writing an email response, make sure to read the full email before you respond. .,t……………. to
4. Sometimes it’s better to pick up the phone
If you discover that you have a lot to say, phone the person rather than sending an email. Although email is fantastic, there are instances when verbal communication is more effective.
5. Treat everyone equally
Never belittle anyone; always be respectful to others. Treat everyone equally.
6. Who you are talking to matters
When speaking with a friend, it’s acceptable to use acronyms and colloquial language, but when emailing or texting your boss, “Hey,” “TTYL,” and other colloquial expressions have no place in your communication. You cannot presume that someone else is familiar with the acronym’s meaning. Do you want to be misunderstood since some acronyms have diverse meanings to different people? When trying to convey your message, remember to keep the other person in mind. Effective communicators tailor their messages to the audience they are speaking to.
7. Check your message before you hit send
Grammar and spell checkers can save your life, but they are not perfect. Ensure that your words convey the desired message by carefully reading what you have written.
8. Write things down
Don’t rely on your memory during conversations with others or meetings; instead, take notes. Make sure you comprehend what was said during the chat by sending a follow-up email.
9. Think before you speak
Never talk without pausing, and never utter the first thing that comes to mind. Spend a moment being mindful of what you say and how you say it. You can prevent embarrassing situations by developing this one behaviour.
10. Maintain a positive attitude and smile
Smile even when you are on the phone since it will show that you are happy and the other person will notice. People will react favourably to you if you frequently smile and project positivity.
